Refund policy

RETURN & REFUND POLICY

90-Day Money-Back Guarantee
We want you to love your purchase. If you're not completely satisfied, you can request a refund within 90 days of receiving your order.

How to request a return
Email us at [YOUR EMAIL] with your order number and the reason for your request. Our team will reply within 1–2 business days with the next steps. Please do not send items back without contacting us first.

Conditions
- Items must be returned in their original condition, unused and clean.
- Proof of purchase (order number) is required.
- Return shipping costs are the customer's responsibility, unless the item arrived damaged, defective or incorrect.

Damaged, defective or wrong items
If your order arrives damaged, defective or incorrect, contact us within 7 days of delivery with a photo of the item and packaging. We will send a free replacement or issue a full refund, and you will not need to pay for return shipping.

Refunds
Once your return is received and inspected, we will notify you by email. Approved refunds are issued to your original payment method within 5–10 business days, depending on your bank.

Cancellations
Orders can be cancelled free of charge within 12 hours of purchase, as long as they have not been shipped yet.

Exchanges
If you would like a different item, contact us and we will help you with an exchange.

Contact
Avyrro – Fun & Cozy Gifts
Email: [YOUR EMAIL]